Service Desk

Service Desk

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We'll help you get the answers you need. Browse the topics below or click 'Ask now' and type in your question.

Popular questions

How do I reset my Online Banking log on details?

How do I report a lost card?

How do I change my personal details?

How can I view my PIN if I've forgotten it?

How can I make a payment or transfer online?

Managing Your Money

Support if you have money worries, budgeting tips, gambling support and more.

Online Banking

Our step-by-step guides and support on how to sign up for online banking.

Mobile Banking

Sign up or learn about our mobile banking app.

Payments and Transfers

Discover how to make payments online with our simple guide.

Supported Banking

For when you need someone else to help with your money.

Changing Your Details

How to make changes to your name, address and other personal details.


How we’re keeping you and your money safe.

Lost Cards

What to do if your cards is lost or stolen.

Kanexy App

Banking To Accounting Simplified, Integrated, Automated